Kriky's Terms and Conditions — Learn everything in Bangla

📋 1. General Terms & Conditions and Introduction

Kriky (referred to hereinafter as "we", "the platform", or "Kriky") is an online entertainment and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Kriky and its users.

By using Kriky's website, mobile app, or any of its services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using Kriky.

Kriky reserves the right to update these Terms and Conditions at any time. Any changes take effect as soon as they are published on the website. We recommend checking this page regularly.

👤 2. Account Registration & Eligibility

To open an account on Kriky, you must meet the following requirements:

• You must be at least 18 years old. Kriky does not grant membership to minors under any circumstances.
• You must register using accurate and truthful information. Providing false or incorrect details may result in account termination.
• Only one account per person is allowed. Opening multiple accounts is a violation of Kriky's rules.
• Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
• You must comply with all applicable laws in Bangladesh.

The mobile number or email address you provide at registration will serve as the primary identifier for your account. All important communications will be sent to that number or email address.

⚽ 3. Betting Rules & Regulations

The following rules apply when playing Sports Betting, live betting, casino games, and slot games on Kriky:

• Every bet must fall within the set minimum and maximum stake limits.
• Once a bet is confirmed, it cannot be changed or cancelled unless Kriky offers a specific cash-out option.
• If an event or match is cancelled, the stake for that bet will be refunded.
• If a bet is incorrectly placed due to a technical error, Kriky reserves the right to void it.
• In the event of odds changes, the odds at the time the bet was confirmed will apply.
• Kriky is not liable for any bets rejected due to network delays during live betting.

Kriky is committed to ensuring fair and transparent betting at all times. Any account found to show suspicious activity or evidence of manipulation will be subject to investigation.

💳 4. Payments, Deposits & Withdrawals

Kriky supports the popular payment methods used in Bangladesh. Key terms related to payments are as follows:

• The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 500.
• You must use a payment account (bKash, Nagad, Rocket) registered in your own name only.
• Withdrawal processing generally takes 1 to 3 business days.
• Identity verification (KYC) must be completed before your first withdrawal.
• Kriky may request additional verification for any unusual or suspicious transactions.
• Transactions from third-party accounts are not accepted.

Kriky charges no hidden fees. However, your payment provider (such as bKash or Nagad) may apply a small service charge in accordance with their own policies.

🎁 5. Bonus & Promotion Terms

Kriky regularly offers a variety of bonuses and promotions. To take advantage of these offers, the following terms must be met:

• Each bonus carries its own wagering requirement. For deposit bonuses, this is typically 10x to 30x the total bonus amount.
• Multiple bonuses cannot be active at the same time unless otherwise specified.
• A bonus may only apply to certain games or betting categories.
• Each bonus has a specific claim window. Once it expires, the bonus is automatically cancelled.
• If evidence of bonus abuse is found, Kriky may void the bonus and any associated winnings.
• For a referral bonus, the referred person must make their first deposit.

Kriky reserves the right to modify or discontinue any promotion at any time. Full terms and conditions for each promotion Promotions page Available.

🔒 6. Security & Identity Verification (KYC)

Kriky places the highest importance on user safety and financial security. Security-related terms and conditions:

• Kriky may request your national ID, passport, or other documents for identity verification at any time.
• Kriky reserves the right to monitor suspicious transactions or account activity.
• Notify Kriky immediately of any unauthorized access to your account.
• Sharing your password or giving any third party access to your account is strictly prohibited.
• Kriky will never ask for your full password via email or phone.

🛡️ 7. Responsible Gaming Policy

Kriky believes gaming is purely for entertainment. We never want our platform to have a negative impact on anyone's life.

• You can set daily, weekly, or monthly betting limits on your account at any time.
• Use the Self-Exclusion feature if you need to take a break for a period of time.
• Opening an account for anyone under 18 is strictly prohibited.
• If you feel that gaming is negatively affecting your daily life or financial situation, please reach out to our support team.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

🚫 8. Account Suspension & Closure

Kriky may temporarily suspend or permanently close your account in the following circumstances:

• For breaching any provision of these Terms and Conditions.
• If registration with false or incorrect information is proven.
• For operating multiple accounts.
• If evidence of fraud, match-fixing, or bonus abuse is found.
• If an account has been inactive for an extended period (generally 12 months).
• For legal or regulatory reasons.

You may contact support at any time to request account closure. You will be given the opportunity to withdraw any remaining balance before the account is closed.

🔄 9. Terms Updates & Amendments

Kriky reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, we will make every effort to notify you via your registered mobile number or email.

Continuing to use Kriky after updated terms are published means you accept the new terms. We recommend checking this page regularly.

💬 10. Contact & Support

If you have any questions or concerns about these Terms and Conditions, the Kriky support team is always here to help. Ways to reach us:

• Live Chat: Start a chat directly from any page on the platform.
• Email: [email protected] (responses are typically sent within 24 hours)
• Support Service: Available in Bangla 24 hours a day, seven days a week.

We believe transparency and integrity are the core strengths of Kriky. Your feedback and complaints are just as important to us as anything else.