This Privacy Policy clearly explains how your personal information is collected, stored, and used on Kriky — covering every circumstance in full detail.
What's in This Policy
Kriky (kriky.win) is an online Sports Betting and casino platform. This Privacy Policy ("Policy") describes how Kriky collects, uses, stores, and protects your personal information.
By using Kriky's website and mobile app, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Privacy Policy applies to all registered members, guest users, and anyone who uses any Kriky service. It has been developed in accordance with applicable data protection laws in Bangladesh and international standards.
Kriky believes your privacy is a fundamental right. That is why we maintain the highest standards of transparency and care when collecting your data.
We collect various types of information to enhance your experience on Kriky and provide secure services. This information comes from three main sources:
A) Information you provide directly:
B) Automatically Collected Information:
C) Information Received from Third Parties:
| Type of Information | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age & Identity Verification | Yes |
| Mobile Number | Account Verification & Notifications | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Profile Photo | Account Personalization | No (Optional) |
Kriky uses the data it collects solely for legitimate and necessary purposes. We never use your information for unauthorized or unnecessary activities. The primary purposes are:
Kriky never sells your information to third parties for marketing or advertising purposes.
Kriky does not sell your personal information to any third party. However, limited data may be shared with trusted partners to deliver certain services:
All third parties are required to adhere to strict confidentiality agreements. They may not use your information for any purpose beyond what Kriky has specified.
If any third party requests your information while claiming to represent Kriky, it may be a scam. If you are suspicious, contact our support team right away.
Kriky uses cookies to keep the website and app running smoothly and to improve your experience. Cookies are small text files stored in your browser.
Types of cookies Kriky uses:
You can disable cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may affect the functionality of some platform features.
Kriky uses the latest technologies and methods to protect your privacy. The core pillars of our security framework are:
If a security breach is detected, Kriky will endeavor to notify affected users within 72 hours.
Kriky retains your information only for as long as necessary. Retention periods vary by data type:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Regulatory Compliance |
| Session & Log Data | 90 Days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Guide |
Once the applicable retention period expires, Kriky securely deletes or anonymizes your data so that you can no longer be identified.
As a Kriky user, you have the following rights over your own data:
To exercise any of these rights, please contact our support team. Kriky generally responds to such requests within 30 business days. Please note that certain data may not be deletable due to legal obligations.
Kriky strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.
If a minor's data enters our system for any reason, the relevant account will be closed and the data deleted as soon as it is identified.
If you become aware that a minor is using Kriky, please contact our support team immediately.
Kriky may update this Privacy Policy at any time. For any significant changes, we will attempt to notify you via your registered mobile number or email. The date of each update will be shown at the top of this page.
Continued use of Kriky after an updated policy is published will be considered acceptance of the new policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please reach out to Kriky's support team. We're available 24/7, every day of the week.
To help us process your request quickly, please include your registered mobile number and account ID in your message. Kriky typically responds within 24–48 hours.
Email: [email protected] — Write to us directly for any privacy-related matters.
We protect your privacy not just in words, but through technology and policy.
All data transfers are protected by 256-bit SSL encryption. Your password and payment details remain completely secure.
Kriky never sells your personal information to third parties. Your data is used exclusively to improve our services.
Every step of the identity verification process is communicated clearly. KYC information is verified exclusively through licensed agencies.
You can opt out of marketing notifications, correct your information, or request deletion at any time.
Regular audits by independent cybersecurity experts ensure your data is always protected.
Our Bengali-speaking support team is here for any privacy-related questions — 24/7, all week long.
Here are answers to the questions users ask most often.
Your privacy is fully protected at Kriky. Create an account today and enjoy a safe, exciting betting experience.